What We Collect and Why We Hold It
When you register, we collect the details you provide — your name, contact information, and the account credentials you set. Every time you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference, the wallet number, and the amount so we
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can verify the movement of funds and keep your account balance accurate. We do not store your full mobile-money PIN or wallet password; those credentials stay on your device and with your wallet provider. We also collect device and session data — browser type, IP address,
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and the pages you visit — to keep the platform secure and to detect unusual access attempts. If you contact our support team, the conversation is logged against your account. All data we hold is used only for operating your account, processing your payments, and meeting
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the obligations that apply in eligible regions. We do not sell your personal data to third parties. Retention periods vary by data type: transaction records are kept for as long as our obligations require, while session logs are cleared on a rolling basis. Your continued use
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of the platform in a supported region means you accept the terms described here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.